Shinagawa Lasik & Aesthetics Center Corporation “Company/Shinagawa” works to ensure that the privacy of our clients is protected and managed. We shall only collect, use, disclose, retain, and transfer your personal information where relevant to the purposes for which it was collected and, in a manner, set out in this Data Privacy Act of 2012.

WHAT DO WE COLLECT? 

Shinagawa is aligned with the mandate of the Data Privacy Act of 2012 to adhere to data privacy principle of Transparency, Legitimate Purpose and Proportionality. In collecting your Personal Information, it is our mandate to inform you that you are aware that you are sharing personal information, that we collect only personal information for the intended purpose and we only collect information that is only necessary to carry out the service we provide to you. 

HOW DO WE COLLECT?

Shinagawa collects your personal information through multi-faceted collection channels including but not limited to physical personal collection, through website registration and appointment, social media interaction or through our affiliated third-party information processors. 

WHAT DO WE USE YOUR PERSONAL INFORMATION FOR?

Primarily, we use the personal information you provide to us for the facilitation of our medical services. This information may be used among different segments of the company and its authorized employees and contractors that is necessary to acquire the information to properly carry its mandate which includes but shall not be limited that carry the following functions: actual medical treatment, medical record archiving, billing and payment purpose, legal and dispute settlement, regulatory compliance, research and development, function concerning public health and in some instances, marketing purposes considering that express consent is given by you, the data subject. 

WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

As a Data subject, you have the following rights in accordance with the Implementing Rules and Regulation of Republic Act No. 10173, also known as the “Data Privacy Act of 2012” as follows: 

• Right to be informed (Section 34. a)
• Right to be object (Section 34. b)
• Right to be access (Section 34. c) 

(NOTE: request is subject to terms and conditions set forth by the Company. Furthermore, depending on the nature of the request, the company may charge a corresponding fee to the requested document)

• Right to be data portability (Section 36)
• Right to be correct (rectify) (Section 34. d)
• Right to file a complaint (Section 34.a.2)
• Right to damages (Section 34.f)
• Right to erasure or blocking (Section 34. e)
• Transmissibility of Right (Section 35)

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We have Organizational, Technical, and Physical Security Measures to protect your information. Among others, it includes but is not limited to having secured IT infrastructure, secured physical storage system and deploying appropriate retention and disposal policies, Verification and security measures in the event of request to access medical records and other measures that is necessary to keep your personal information properly maintained, organized, and secured. 

RETENTION AND DISPOSAL

Upon collection, Shinagawa may retain your personal information for up to ten (10) years from the last date of consultation/surgery (or until there is a legal necessity to retain the information relative to its intended purpose). Once a medical record has been inactive after the retention period, Shinagawa disposes your personal records in the manner accorded with the best data privacy practices. 

In your own volition, you may also request for the deletion of your personal information by sending a written request addressed to our Data Privacy Officer “DPO” to which information is provided below. In the event of request of deletion or withdrawal of consent, please be informed that Shinagawa may no longer be able to provide you with continuous support depending on the extent of the request. 

WHAT ARE AUTOMATE PROCESSES?

As a medical facility, you can expect that machines that you will be subject to will create or result to the creation of your personal information or sensitive personal information. The automated process is necessary for us to effectively delivery the services you require. This information becomes part of your health information which we, keep confidentially and in line with the best customary guidelines in Data Protection. 

ARE THERE ANY RISKS TO DATA PRIVACY?

Threats to data privacy breach is always looming, but, we have carefully assessed these risks and have placed measures to deter this, in the best of our ability. We also see to it that we are compliant with the requirements of the National Privacy Commission, which is the country’s privacy watchdog; an independent body mandated to administer and implement the Data Privacy Act of 2012, and to monitor and ensure compliance of the country with international standards set for data protection and is the agency that regulates the data privacy requirement of the Philippines.

DISCLOSURE

Your personal information may be shared among different personal information controller and processor. However, such disclosure is only relevant to the intended purpose of the disclosure and to effectively carryout the service of Shinagawa. This may include but shall not be limited to affiliated hospitals, HMO providers, independent medical contractors, medical consultants, and affiliated service providers. We may also share your personal information to Shinagawa’s subsidiaries for marketing and promotional campaigns relevant to your medical services considering that you have expressly consented to the same. 

WHAT IS THE BASIS FOR COLLECTION?

Shinagawa is a lawfully registered corporation that has been authorized to conduct its business in the Philippines. As part of the medical industry, the Department of Health empowers Shinagawa to have a legal mandate to collect, process, use, maintain, retain, and dispose your personal information within the bounds permitted by law. 

DPO CONTACT INFORMATION

Your privacy is important to us. We are committed effectively develop our data protection practices and we thank you for putting your trust to our organization in handling your personal information. For any concerns or matters relating to but not limited to how we process your information, request to access information or if you believe your privacy has been violated, you may reach contact us through contact@shinagawa.ph or you may course your concern directly to our Data Privacy Officer through fabiculana@shinagawa.ph. 

The provisions of this Policy are effective this 12th day of April 2023 until amended.